Help centre

Practical answers for real jobs.

Start here when you’re setting up KLOKIO, recording your first job, exporting data or reporting a problem.

Getting started

Create your first jobOpen Jobs → Create Job. Add a name and hourly rate first; location, tags, rounding, breaks, overtime and pay-period settings are optional.

Clock in and outOn Home, tap Clock In and choose a job. Use Start Break when needed, then Clock Out. You can correct an entry later from Time.

Add an expenseTap Add Expense or open Expenses. Choose a job when relevant, enter supplier, category, amount and VAT, then attach or scan a receipt if needed.

Generate a reportOpen More → Reports. Choose the period and sections, review totals, then prepare a PDF, CSV or text export and share it using iOS.

Troubleshooting

A timer looks wrong

Clock out if it is still running, then open Time and edit the start, end or break values. Include the job name and iPhone model when reporting a repeatable timer issue.

Receipt text is wrong

OCR suggestions are editable. Correct the supplier, amount, VAT or date before saving, and send the original image only if you are comfortable sharing it for debugging.

The app closes unexpectedly

Reopen it, note the last action you took and contact support. Do not send private customer information unless it is necessary and you have permission.

Keep a safe copy

Regularly export important job records. No time tracker should be your only tax, payroll or contractual record.

Need direct help?

Email support with your iPhone model, iOS version, app screen and the steps that caused the issue.

Email support Read the FAQ