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Help centre

Frequently asked questions.

Straight answers about using KLOKIO, your data, and what you pay.

What is KLOKIO?

KLOKIO is a work-tracking app for tradespeople and small teams. It keeps each job’s time, expenses, receipts, tasks and notes together, then turns those records into useful reports.

Can I use KLOKIO for free?

Yes. Free includes up to 20 existing time entries, jobs, manual expenses linked to jobs, notes, the web portal and 50 MB cloud file storage. Pro adds unlimited time entries and the full toolkit.

What is Solo Pro, and what does it give me?

Solo Pro adds unlimited time entries, receipt OCR, job photos, shopping and to-do lists, report exports, CSV import, widgets and app lock. It includes 1 GB cloud file storage and removes sponsored placements.

Do I need an account?

Start locally on iPhone without an account. Sign in to sync your records and use the web portal. Email sign-in is available; Apple and Google are coming soon.

Does KLOKIO work offline?

Yes. Core job tracking works without an internet connection. Installing App Store updates, making purchases and sending support email need a connection.

Where is my data stored?

Work is saved locally on iPhone. When you choose to connect your records, supported data and files sync to your private cloud workspace. Keep separate copies of important records. Read our Privacy Policy for details.

Can I export my job records?

Yes. KLOKIO Pro can export job records as PDF or CSV files for customers, accountants or your own office records.

Can KLOKIO scan receipts?

Solo Pro includes receipt OCR, which reads key information from a photographed receipt. You can review and correct the details before saving.

Which devices are supported?

KLOKIO is launching for iPhone. Use the connected portal in your browser. A native Android app is not currently available.

How does the Solo Pro trial work?

Solo Pro is £7.99 monthly or £69.99 yearly. Any trial is subject to eligibility and the terms Apple shows before purchase.

What happens to my data if I cancel?

Your local records remain yours. Paid features stop when the subscription ends, but cancelling does not remove free local data from your device.

How can I get help?

Use the Contact page to send a support request. Include your device and a short description of what happened.

Still have a question?

Send us a message and we’ll point you in the right direction.

Contact KLOKIO