Frequently asked questions.
Straight answers about using KLOKIO, your data, and what you pay.
What is KLOKIO?
KLOKIO is a work-tracking app for tradespeople and small teams. It keeps each job’s time, expenses, receipts, tasks and notes together, then turns those records into useful reports.
Can I use KLOKIO for free?
Yes. The free version includes unlimited local time tracking, up to five active jobs, expenses, receipts, tasks, notes, and PDF or CSV exports.
What is Solo Pro, and what does it give me?
Solo Pro is the optional paid plan for people who want to run more jobs and get deeper business insights. It adds unlimited active jobs, receipt OCR scanning, advanced reports and profitability insights, reusable templates and branded exports. Connected backup will be added only when it is ready.
Do I need an account?
No account is needed for the core local features. An account may be introduced later only for optional connected services such as backup and restore.
Does KLOKIO work offline?
Yes. Core job tracking works without an internet connection. Installing App Store updates, making purchases and sending support email need a connection.
Where is my data stored?
Your work records stay locally on your device. Connected backup is not currently available, so export and keep copies of important records. Read our Privacy Policy for details.
Can I export my job records?
Yes. KLOKIO can export job records as PDF or CSV files for customers, accountants or your own office records.
Can KLOKIO scan receipts?
Solo Pro includes receipt OCR, which reads key information from a photographed receipt. You can review and correct the details before saving.
Which devices are supported?
KLOKIO is launching for iPhone. Android availability will be announced separately, and store links will be updated when each version is ready.
How does the Solo Pro trial work?
Solo Pro includes a 14-day trial, followed by £7.99 monthly or £69.99 yearly. Apple shows the exact trial, renewal and purchase terms before you confirm.
What happens to my data if I cancel?
Your local records remain yours. Paid features stop when the subscription ends, but cancelling does not remove free local data from your device.
How can I get help?
Use the Contact page to send a support request. Include your device and a short description of what happened.